DELIVERY
Delivery Information
Please ensure your phone number and delivery address are entered correctly during checkout. Incorrect address details may cause delays or failed deliveries.
Once an order has been confirmed and dispatched, delivery details may not be changeable, so please contact us immediately if you notice any errors after placing your order.
Delivery Locations
We currently deliver nationwide across Ghana.
Delivery availability and timelines may vary depending on your location and the size of the product ordered.
Delivery Time
- Accra deliveries: Usually within 1–3 business days
- Outside Accra: Usually within 3–7 business days
Delivery times may occasionally be affected by weather conditions, public holidays, or product availability.
Delivery Fees
Delivery fees are calculated based on your location and order size.
In some cases, customers may be contacted after checkout to confirm delivery arrangements for large appliances or remote locations.
Order Confirmation
After placing your order, you will receive an order confirmation by email or phone.
Our team may contact you to confirm your order details before dispatch.
Failed Deliveries
Please make sure you are reachable by phone on the day of delivery.
If our delivery team is unable to reach you or complete delivery due to incorrect information provided during checkout, additional delivery charges may apply.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order details so we can assist you promptly.
Need Help?
For delivery questions or support, please contact our customer service team through phone, WhatsApp, or email.